Paying

We offer the following payment methods:

Payment Options:

  • Pay online (Debit/Credit Card)
  • Mobile Payment
  • Bank transfer

Minimum order amount is KW 200 or greater in order to purchase goods online from our shop for delivery.

Is Payment Secure?

You can shop with confidence at bookworldzambia.com. Keeping your information secure is one of our top priorities.

To keep your name, address, credit card details and other information safe, we use the best security software available.

This is called SSL and it encrypts your personal information to make sure it’s protected to the highest standard.

How SSL works
When you go to our checkout, you enter a secure part of our website. You’ll see a closed padlock icon in your browser – this shows you that the information you give will be transferred securely.

Want to know more?
Comodo is the Advanced Certificate Authority. Comodo has spent millions on research and development to discover new and advanced technologies to make websites safe. Bookworld has undertaken Comodo’s certification process before this website was accepted as safe by Comodo.

When will I be charged?

Your credit or debit card will not be charged until your order is ready to send

  • We ask your bank to set aside (or reserve) the money in your account to pay for your order. Although this money may still show in your account, you won’t be able to spend it.
  • We typically reserve funds for 3-10 days and only take the money when your order is ready to send out.
  • For more details on card payments, see our terms and conditions.
  • Gift Cards and Paypal are charged when you place your order. Should we not fulfil your order we will refund you.

What if I need to cancel an order?

We charge credit and debit cards when we are ready to dispatch your order to you. Therefore if you cancel an order we will not take payment.

We charge Gift Cards and PayPal when you place the order, so if you cancel we refund your Gift Card or PayPal account.

What if there is a problem with payment?

If your bank doesn’t authorise your payment, a message will appear on the order placement page in checkout telling you what to do next. Please note that only your bank can tell you why your card has been declined.

If we can’t take payment from your card when your order is ready to send – because your card has expired, for example – we’ll send you an email asking you to contact us with new payment details. If we haven’t heard from you within 7 days, we’ll cancel your order.

Do you store my payment details?

You enter your payment card details in checkout. After you’ve checked out you can choose to create an account so that we remember your details for next time. When you create an account your card will be available to use again in 24 hours.

You can save several credit and debit cards and pick the one you want to use.

We don’t store your details here, we pass them to our secure payment provider and refer to them by a code number when you next make an order.

6 thoughts on “Paying

  1. Faith Chatham says:

    I have zmk 3323.60 in the shopping cart. Please check and see how much of it you have in stock. Then tell me what the price is of what you have in stock and what the charge is to ship it to NEW DAY ORPHANAGE at New Day Orphanage
    Box 630260
    Choma, Zambia
    Africa.
    As soon as you let me know what you can provide that is in stock and the price of the actual goods you have in stock, I will pay you by PAY PAL. Thank you. Faith Chatham

  2. Andrewsinyangwe84@gmail.com says:

    Hallo,

    I wish to buy a book,about communication by Asha kaul. from your shop, l live in solwezi.

    I badly need this book,please advise.

    Regards

    Andrew

  3. Joshua says:

    Good afternoon,
    I need to buy a book online and paying using Airtel Money but am not able to see the Nickname or mobile number to send the money to.

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