Ordering

How do I place an order?

Follow these simple steps to get your order delivered to your door or nearest Bookworld store.

1. Product selection

  • So you’ve found a product you like and you want to buy – select Add to basket.
  • You’ll see a mini basket drop down from the top of the screen with this and any other products you have selected.
  • If you’re ready to place your order, click Go to Checkout.

2. Select product quantity and delivery method

  • You’ll be shown what’s in your basket. Choose how many of each item and select your delivery option. If you have a promotion code, you can enter it here.
  • Now click Go to Checkout.

3. Checkout

  • New visitors need not register for an account – you can just checkout as a guest. Enter your email address so that we can update you about your order and add a delivery address.
  • Enter your delivery address – we’ll find your address or a local store from your postcode
  • You’ll now be taken to the payment details page – enter your Gift card, credit or debit card details and add your billing address.
  • Happy? Proceed with your order to head to the confirmation page.

4. Confirm your order

  • You’ll now see your confirmation page. You’ll also be sent a confirmation email to say your order’s been received – and another email when your order’s ready to be dispatched.
  • To track your order online and allow us to remember your details for next time – create an account by adding a password.
  • Either Continue Shopping or Log Out if you’re finished.

How do I place an order?

We’ve made you a simple guide to help you buy products online.

1. Product selection

  • So you’ve found a product you like and you want to buy – select Add to basket.
  • You’ll see a mini basket drop down from the top of the screen with this and any other products you have selected.
  • If you’re ready to place your order, click Go to Checkout.

2. Select product quantity and delivery method

  • You’ll be shown what’s in your basket. Choose how many of each item and select your delivery option. If you have a promotion code, you can enter it here.
  • Now click Go to Checkout.

3. Checkout

  • New visitors need not register for an account – you can just checkout as a guest. Enter your email address so that we can update you about your order and add a delivery address.
  • Enter your delivery address – we’ll find your address or a local store from your postcode
  • You’ll now be taken to the payment details page – enter your Gift card, credit or debit card details and add your billing address.
  • Happy? Proceed with your order to head to the confirmation page.

4. Confirm your order

  • You’ll now see your confirmation page. You’ll also be sent a confirmation email to say your order’s been received – and another email when your order’s ready to be dispatched.
  • To track your order online and allow us to remember your details for next time – create an account by adding a password.
  • Either Continue Shopping or Log Out if you’re finished.

Do I need to register to order?

Yes – new customers can only check out after creating an account.

You can create an account by adding a password on the confirmation page at the end of checkout.

By creating an account you’ll get these benefits:

  • track your order
  • quick checkout next time
  • cancel an order online if you wish
  • create a wish list
  • review your order history
  • manage your email newsletter preferences

It’s really easy to create an account. Just add a password on the confirmation page when you checkout or go to my account.

What happens after I place my order?

Immediately after checking out …

  • First time customers can choose to create an account by adding a password on the order confirmation page.
  • We will confirm your order by email.

Within 24 hours …

  • We will usually dispatch in stock products or place orders with our supplier for products we do not have stock of.

Then …

  • We’ll dispatch each item as soon as we receive it.
  • Once payment is received your goods will be dispatched.
  • If the product becomes unavailable (the publisher may decide not to reprint a book) we’ll let you know by email.
  • Once you create an account, you can check your order’s progress by logging in and accessing my account.  You can also check the status of your order and shipment tracking status.

42 thoughts on “Ordering

  1. kennedy Ngandu says:

    we have a list of books we want to order for the college, we were advised by bookworld manda hill to do it on line. can i send the list of books so that we have a quotation so that we know how much it will cost as.

  2. mwambasa says:

    Do you Have engineering mathematics 5Th and 9Th edition by John bird. Am in ndola, i went to check yesterday but i found none

  3. Mwansa Dennis says:

    hi bookword! do u have the following textbooks; A level chemistry,A level biology and further,A level physics,A level computer science,further pure maths,essentials of higher physics?

  4. Chinwe Aboluwarin says:

    Hi,
    Please, I will like to know of you have or can help order any of these books: freehand fashion by Chinelo Bally or Sewing Book by Alison Smith or any Natelie Bray sewing books. Thank you

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